Contact
Contact and support
Last updated 21 September 2026.
Support
Operator: operating entity and address to be completed before launch
Support: support address to be published before launch
Include the email address of your ViralTakes account if your question is about it. We never need your password.
ViralTakes+ and billing
Payment methods, receipts, renewals and cancellation live in Manage billing on your account page, which opens the Paddle customer portal. Refunds are described on the refunds and cancellation page.
Privacy
changes your analytics and advertising choices at any time. Data export and deletion requests go to the support address above; the privacy policy explains what is stored.
A wrong answer, or a broken puzzle
Film titles, release years and credits come from public film metadata and are checked before a puzzle goes live, but mistakes happen. Tell us the game, the date and what looked wrong and we will put it right. Corrections do not change results that have already been recorded.
