Refunds and cancellation

Everything on ViralTakes is playable for free: the Daily Challenge, all seven games, Party rooms, streaks, leaderboards and shareable results. Nothing on this page applies unless you subscribe to ViralTakes+.

You can cancel at any time from Manage billing on your account page. Cancelling stops future renewals. You keep every ViralTakes+ benefit until the end of the period you have already paid for, and your account then returns to the free plan with all of your results, streaks and Movie IQ intact.

Cancelling does not delete your account. To delete your account and data, use the contact details below.

ViralTakes+ is sold and billed by Paddle.com Market Ltd (or its affiliate for your region) as merchant of record. Paddle issues your receipts and handles refund requests under Paddle’s checkout buyer terms and the consumer law that applies where you live.

To ask for a refund, reply to your Paddle receipt email or contact us at the support address below with the email you subscribed with and the date of the charge. We will pass the request to Paddle where it needs to go to them.

Where the law gives you a right to withdraw from a purchase of a digital service within a set period, that right applies. By starting ViralTakes+ immediately after checkout you may agree that the service begins straight away, which can end the withdrawal right for that period once the service has been provided.

If a renewal payment fails, Paddle retries it. Your access continues until the end of the paid period; if payment is not completed by then, your account returns to the free plan. If you dispute a charge with your bank instead of contacting us or Paddle, access may be suspended while the dispute is reviewed.

Operator: operating entity and address to be completed before launch

Support: support address to be published before launch